FAQ

The Liberty Flames and the Coastal Carolina Chanticleers have officially been selected to play in the 6th Annual FBC Mortgage Cure Bowl!

View the 2020 Roster here!

Traditionally, the FBC Mortgage Cure Bowl hosts American Athletic Conference vs. Sunbelt Conference – Click here for further details!

More details are coming soon!

Kickoff for the FBC Mortgage Cure Bowl will be Saturday, Dec. 26, at 7:30PM ET on ESPN.

Teams will be staying at the Gaylord Palms Resort and Convention Center and the Orlando World Center Marriott.

No, your game ticket is only valid for one entry. Entering, leaving, and then attempting to re-enter the stadium is prohibited and strictly enforced.

There will not be a meet and greet between fans and players. Locker Rooms are off-limits to everyone other than team officials and their appointed representatives.

Orlando Venues welcomes Guide or Assistance dogs utilized by the disabled or visually impaired. All other animals are prohibited.

For your convenience, there are a few locations both inside and outside the stadium.

Large bags, coolers, and backpacks are not permitted. There are no storage lockers on the premises so please leave all non-essential items. An exception will be made for medically necessary items after proper inspection at a gate.

A Clear Bag Policy may be in effect for your event. You can find more info here.

To provide a safer environment for the public and significantly expedite patron entry to Camping World Stadium, a ‘clear bag’ policy will be implemented. This policy limits the size and type of bags that may be brought into the stadium.​

We strongly encourage patrons to not bring any type of bags, but have outlined which types of bags are permissible.

Patrons will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

• Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12.” [30.5cm x 15.25cm x 30.5cm]
• One-gallon clear plastic freezer bag (Ziploc bag or similar).
• Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bags.

An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Prohibited items include, but are not limited to:

• Purses larger than a clutch bag
• Coolers
• Briefcases
• Backpacks
• Fanny packs
• Cinch bags
• Luggage of any kind
• Computer bags and camera bags or any bag larger than the permissible size

Patrons will continue to be able to enjoy their tailgate activities in the parking lots and to do so with greater safety and the knowledge that their entry into the stadium will be smoother and faster. They also will continue to be able to carry items allowed into the stadium, such as binoculars, cameras, and smartphones.

To help address and clarify this policy, please see the Clear Bag Policy FAQs below:

Why has this bag policy been adopted?
Public safety and stadium security policies are reviewed each year as we look for ways to improve them. These proactive measures are meant to enhance safety inside the stadium and speed the security screening process for all fans to ensure an enjoyable experience as we strive for a safe and secure environment.

Are other venues limiting bags or doing enhanced screening?
Yes. A clear bag policy has been adopted by numerous college stadiums, the NFL and other venues that host other entertainment events. The limitations on bag size and style is a further enhancement for safety.

How does the new Clear Bag Policy improve public safety?
The clear bag is easily and quickly searched and greatly reduces faulty bag searches. It also supports the Department of Homeland Security’s “If You See Something, Say Something” campaign.

How does this make it more convenient for fans?
This will enable us to move fans through our security checkpoints much faster. A standard size bag eliminates the need for bag templates to check bag sizes. It will allow stadium staff to be more efficient and effective in checking bags that are brought into the stadium. Fans will also enjoy an improved sense of safety.

How many bags can each person bring into the stadium?
Each ticket holder can bring in one large clear bag, either a one-gallon Ziploc-style bag or the 12” by 6″ by 12″ clear bag, plus a small clutch. The larger clear bag must be a standard 12″ by 6″ by 12″ bag made of clear PVC vinyl and is easily searched. The one-gallon Ziploc style bag is readily available, inexpensive and easily searched. The small clutch allows privacy for small personal items and is easily searched.

Can fans carry cameras, binoculars, smartphones or tablets separately from what they put in a clear bag?
Yes. Binoculars, a phone or approved cameras can be carried into the stadium so long as it is not in its own bag. This is not a further restriction on items that fans have been able to bring into the stadium. It is only a restriction on the type of container used to carry approved items.

Are seat cushions allowed to be carried into the stadium?
Yes. Soft, flexible seat cushions without pockets may be carried into the stadium. Large traditional seat cushions that have pockets, zippers, compartments or covers are not permitted. Seat cushions that have rigid frames are not permitted.

What happens if I show up at the gate with a bag that is not permitted?
Fans carrying bags that do not comply with the Clear Bag Policy will be asked to return their bags to their vehicle and transfer their belongings to an approved clear plastic bag before entering the venue.

If I have special medical equipment I need to have with me at all times, where do I put that?
An exception will be made for bags containing medically necessary items after proper inspection at the point of entry.

Are all purses prohibited?
No. Small clutch purses, with or without a handle or strap, are permitted along with either the 12″ by 6″ by 12″ clear tote bags or the one-gallon Ziploc-style bags. This should enable you to carry the same items that you have in previous years.

What about diaper bags?
An exception will be made for bags containing medically necessary items after proper inspection at the point of entry.

What can guests expect at the gates at Camping World Stadium?
Fans with approved clear bags will have their bags checked at the gates. All fans will be asked to remove cell phones, cameras, sunglass cases and other large metal objects from their pockets.

Does this mean it’s going to take longer to enter the stadium?
Camping World Stadium is making every effort to ensure that this security enhancement doesn’t slow down the process of getting into the game. Initially, as with any new process, fans may experience longer wait times. We will have extra staff on duty to help facilitate the quickest entry possible. We encourage fans to arrive at the stadium 30 minutes prior to normal to mitigate wait times.

What can I do to help get into the stadium quickly?
Arrive early, know which items are prohibited and avoid bringing a bag, if at all possible. Gates open two hours prior to kickoff.

Do I have to put everything I’m carrying into the permissible bags?
No. We are limiting only the type of bags carried into the venue, not items that you normally bring to a game. Therefore, you can carry items in your pockets or jacket (such as keys, makeup, feminine products, comb, phone, wallet, credit cards, etc.) if you choose not to put them in a clear bag or clutch. And you can carry a blanket over your arms, and binoculars and/or camera around your neck or in your hands without the case. You can use the clear bag and clutch to carry other items. You will continue to have the flexibility to bring a wide variety of approved items into the venue. Every member of your family may carry in one permissible bag

More details are coming soon!

More details are coming soon!

Click here for more info!

Lost and Found is located at the Camping World Stadium security office near the south loading dock. Please call 407-440-5740 for more information.

More details are coming soon!

American Express, MasterCard, Visa and Discover credit cards are accepted at stationary concession stands. Cash only may be required for mobile vendors.

For many patrons, eating stadium food is a cherished part of the game day experience. With that in mind the newly constructed Camping World Stadium will continue to offer great-tasting traditional food staples like hamburgers, hot dogs, pizza, chicken tenders and nachos while also offering more exciting culinary options like mojo grilled chicken, beef or chicken tinga tacos, sausage poboys, local beer braised brats and BBQ pulled pork sandwiches. We’ve also added gluten-free options to the menu.

No matter where you are in the stadium there’s also numerous beverage options on tap including bottled water, soda, domestic & imported beer, wine, liquor and Red Bull. Please note, it is standard policy to remove bottle caps from any bottled beverages. In some instances, shows will request pour-only, in which case all beverages will be poured into cups and served to patrons.

Concession stands like the Central Grill, Rio Grande Tex Mex and Tangerine Tap along with numerous mobile carts are strategically placed on both concourse levels and in the Club spaces so you won’t to have to travel far to quench your thirst or fill your stomach. The Camping World Stadium has 28 permanent concession stands with 14 on the Field level concourse, 6 on the Plaza Level and 8 on the Terrace level. In addition, numerous beverages and snacks are offered by mobile vendors inside the stadium.

Significant upgrades have been made for WiFi coverage in the stadium. Complimentary WiFi is made available to our patrons attending events. Simply connect to CWSGuestWiFi. No password required. Agree to terms and conditions and click ‘continue’.

Smoking is not permitted inside Camping World Stadium at any time. No exceptions.

Designated smoking areas outside of the seating area are available and are subject to change.

• Field Level – Near East Breezeway by 119; North Concourse by outer wall across from Sec.145
• Plaza Level – North and South of elevator landings
• Terrace Level – Sections 208 & 234 (behind center stairwells, between inner and outer walls)

The Camping World Stadium has 75 restrooms – 25 on the Field level, 32 on the Plaza level and 18 on the Terrace level.

Strollers are permitted into the stadium but must be checked into guest services near section 148 (north box office).

Yes. Visit https://www.espn.com/ for station and times.